Privacy Policy

Effective Date: 29 June 2026

1. Introduction

We are committed to protecting your privacy and processing your personal information responsibly. By using our website or submitting information through our contact forms, you agree to the practices described in this Privacy Policy.

2. Information We Collect

• Name
• Company Name
• Email Address
• Phone Number
• Website URL
• Project Details
• IP Address
• Browser & Device Information
• Cookies and Analytics Data

3. How We Use Your Information

• Respond to enquiries.
• Provide quotations and proposals.
• Deliver digital marketing and technology services.
• Improve website performance and user experience.
• Send newsletters where consent has been provided.
• Comply with legal obligations.

4. Legal Basis

Where applicable, personal information is processed with your consent, to perform a contract, comply with legal obligations, or pursue legitimate business interests while respecting your privacy rights.

5. Cookies

Our website may use cookies, Google Analytics, Meta Pixel, and similar technologies to analyse traffic, improve functionality, personalise content, and measure marketing performance.

6. Information Sharing

We do not sell your personal information. We may share information with trusted service providers involved in hosting, analytics, CRM systems, email delivery, payment processing, or legal compliance.

7. Data Security

We implement reasonable technical and organisational safeguards including secure hosting, SSL encryption, access controls, backups, and monitoring to protect your information.

8. Data Retention

Personal information is retained only for as long as necessary to fulfil business, legal, tax, accounting, or contractual obligations.

9. Your Rights

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion where legally permitted.
• Withdraw consent where processing is based on consent.
• Object to certain processing activities.

10. Third-Party Services

Our website may integrate services such as Google Analytics, Google Maps, Google reCAPTCHA, Meta Pixel, Microsoft services, payment gateways, and cloud hosting providers. Their privacy practices are governed by their respective policies.

11. International Transfers

Your information may be processed or stored outside South Africa where service providers operate internationally. Appropriate safeguards will be implemented where required.

12. Children's Privacy

Our services are intended for businesses and individuals aged 18 or older. We do not knowingly collect personal information from children.

13. Policy Updates

We may update this Privacy Policy periodically. The latest version will always be published on this page with the updated effective date.

14. Contact Us

Spectrum Digital Media South Africa
Email: hello@spectrumdigitalmedia.co.za
Email: sales@spectrumdigitalmedia.co.za

15. Consent

By using this website, submitting forms, or engaging our services, you acknowledge that you have read and understood this Privacy Policy.